Once approved, we strive to process refunds as quickly as possible, typically within 5-8 business days, and sometimes even faster. To expedite the process, it is recommended to provide tracking information for the returned device. Once the refund process begins, a confirmation email will also be sent to notify you of its initiation.
However, it's important to note that once we process a refund, the time it takes for the funds to appear in your account can vary depending on your bank. In some cases, banks might take up to 14 days to process the refund.
If it's been more than 8 business days since your return was approved, feel free to reach out to us via the support widget in the bottom right hand corner of our website for further help.