To make sure your package arrives as quickly and smoothly as possible, please take a moment to review your contact and shipping information before you check-out.
We all know how easy it is to overlook a small detail when you’re excited about a new purchase. If you've just completed your order and realized there's a mistake in your shipping address or contact information, don't worry — we're here to help!
To ensure your address is updated in time, we recommend reaching out through the support widget in the bottom right hand corner of our website asap, and we'll do our best to help.
Please include your order number and/or the shipping details used during order placement in your message (so that we could search/pull-out your order).
Full name
Email address
Accurate details are essential for a successful delivery. Incorrect information can lead to:
Shipping delays: We might have to pause your order to verify your address.
Failed delivery: The package could be returned to us, requiring a new shipment.
Delivery to the wrong address: Your order could be delivered to an incorrect location.
Catching these errors early allows us to make the change before your package ships out and prevent shipping issues, ensuring your delivery is not delayed.